COLD STONE CREAMERY

California Cold Stone Creamery Customers: Your Website or App Activity May Have Been Tracked Without Consent

AT A GLANCE:

WHO?

California residents who visited ColdStoneCreamery.com or their app to browse menu items, locate a store, or place an online order.

WHAT?

Cold Stone Creamery may have used hidden tracking tools on its website and app that recorded visitor activity and shared browsing information with outside companies without proper disclosure.

WHY DOES IT MATTER?

California privacy laws are designed to protect consumers from undisclosed monitoring of their online activity. If companies use hidden tracking tools without proper notice or consent, consumers may be entitled to compensation.

What's Going On?

Cold Stone Creamery is known for its made-to-order ice cream creations and signature mix-ins prepared on a frozen granite slab. Many customers visit the Cold Stone website to explore flavors, order desserts, or find nearby locations.

Our investigation focuses on whether Cold Stone’s website and app used hidden tracking tools that recorded visitor activity and shared that information with outside companies without clearly informing users.

California law places strict limits on how companies monitor and share consumer activity online. If the Cold Stone website collected or transmitted browsing activity without proper consent, it may violate those protections.

THINK YOU QUALIFY? CHECK TODAY! →

FAQs

What can I do?

If you qualify, you can bring a claim through arbitration—a legal process similar to court but often faster and more streamlined. Our legal partners will handle the process on your behalf.

So, this isn’t a lawsuit?

Correct. These are individual arbitration claims, not a class action or traditional lawsuit. It’s a common way to hold companies accountable when they’ve violated privacy or consumer protection laws.

What does this cost?

There are no upfront costs to you. Legal fees are only collected if your case is won or settled. If there is no recovery, you will not be responsible for any fees or costs.

Who am I signing up with?

We work with a number of established and respected law firms across the United States, all of whom work to secure compensation for people like you who may have had their privacy rights violated. This campaign is sponsored by Bryson Harris Suciu & DeMay PLLC.