MOE'S SOUTHWEST GRILL

Welcome to Moe’s… But Not the Surprise Charges.

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AT A GLANCE:

WHO?

Anyone in the U.S. who ordered Moe’s through the mobile app or website for pickup or delivery.

WHAT?

Moe’s allegedly adds mandatory fees and preselected tips at checkout that aren’t clearly disclosed upfront.

WHY DOES IT MATTER?

Ordering your favorite burrito shouldn’t come with unexpected add-ons at the register.

What's Going On?

Moe’s is known for bold flavors and build-your-own meals. But when customers order through the app or website, the checkout experience may include more than they bargained for.

Some customers report that:

Menu prices are shown upfront, but mandatory fees appear only at the final checkout step
The total jumps right before payment, with little warning
Tip amounts are preselected, which can make them feel expected or required
Previously undisclosed ‘Convenience Fees,’ ‘Service Fees,’ and/or preselected tips are added only at checkout
The final price doesn’t always match what customers reasonably expected when placing the order

The result? What looks like a simple order can end up costing more than anticipated.

THINK YOU QUALIFY? CHECK TODAY! →

FAQ'S

What can I do?

If you qualify, you can bring a claim through arbitration—a legal process similar to court but often faster and more streamlined. Our legal partners will handle the process on your behalf.

So, this isn’t a lawsuit?

Correct. These are individual arbitration claims, not a class action or traditional lawsuit. It’s a common way to hold companies accountable when they’ve violated privacy or consumer protection laws.

What does this cost?

There are no upfront costs to you. Legal fees are only collected if your case is won or settled.

Who am I signing up with?

We work with a number of established and respected law firms across the United States, all of whom work to secure compensation for people like you who may have had their privacy rights violated. This campaign is sponsored by Bryson Harris Suciu & DeMay PLLC.