ROVER INVESTIGATION

Did You Book Pet Care Through Rover?

AT A GLANCE:

AT A GLANCE:

WHO?

Anyone in the United States who booked pet care services through Rover, including dog walking, pet sitting, boarding, drop-in visits, or other pet care services.

WHAT?

Rover allegedly advertised pet care services at one price while adding additional fees during checkout and retaining a significant portion of the advertised service price.

WHY DOES IT MATTER?

Pet owners deserve clear pricing when arranging care for their pets. If fees were not fully disclosed upfront, you may have paid more than expected and may be entitled to compensation.

What's Going On?

Rover connects pet owners with caregivers who provide services such as dog walking, boarding, pet sitting, and other pet care.

It is alleged that Rover advertises a service price to pet owners but then adds an additional service fee during checkout. At the same time, Rover allegedly retains a portion of the advertised service price rather than paying the full advertised amount to the caregiver providing the service.

Consumers may not realize that the final amount they pay can include additional fees beyond the advertised price. The investigation seeks to determine whether Rover's pricing and fee disclosures were sufficiently clear to consumers.

FAQs

What can I do?

If you qualify, you can bring a claim through arbitration—a legal process similar to court but often faster and more streamlined. Our legal partners will handle the process on your behalf.

So, this isn’t a lawsuit?

Correct. These are individual arbitration claims, not a class action or traditional lawsuit. It’s a common way to hold companies accountable when they’ve violated privacy or consumer protection laws.

What does this cost?

There are no upfront costs to you. Legal fees are only collected if your case is won or settled. If there is no recovery, you will not be responsible for any fees or costs.

Who am I signing up with?

We work with a number of established and respected law firms across the United States, all of whom work to secure compensation for people like you who may have had their privacy rights violated. This campaign is sponsored by Bryson Harris Suciu & DeMay PLLC.

Take Action Before It's Too Late!

This is a legal advertisement sponsored by Bryson Harris Suciu & DeMay PLLC, with locations at 900 W. Morgan St. Raleigh, NC27603; 19800 MacArthur Boulevard, Ste 270, Irvine, CA 92612; and 201 Sevilla, 2nd Fl, Coral Gables, FL 33134.

Legal Disclaimer:

This is a legal advertisement sponsored by Bryson Harris Suciu & DeMay PLLC ("Bryson"), a law firm. Scout Marketing is acting on behalf of Bryson, and any information you submit is collected for Bryson and will be shared with them to evaluate your claim. It will not be sold or shared with third parties for marketing purposes.

No Guarantee of Compensation:

Submitting your information does not guarantee compensation or representation. Any potential claim must be reviewed and accepted by Bryson Harris Suciu & DeMay, PLLC. Compensation, if any, is not guaranteed and is contingent upon the outcome of the matter.

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