AT A GLANCE:
Anyone in the United States who ordered Jimmy John’s delivery through the Jimmy John’s website or app and paid delivery-related fees or added checkout charges.
Jimmy John’s is being investigated over whether delivery fees, service charges, or similar added costs were properly disclosed before customers completed their online orders.
Customers deserve transparent pricing when ordering food online. If important charges were not clearly disclosed upfront, consumers may have paid more than expected and could be entitled to compensation.
Jimmy John’s markets its delivery experience as quick and convenient, but some customers say their final checkout total included additional delivery-related charges they were not expecting.
The investigation focuses on whether customers ordering through the Jimmy John’s app or website were given a clear understanding of the true cost of delivery before placing their order.
As online food ordering becomes more common, accurate and transparent pricing matters. Consumers may have the right to take action if fees were not properly disclosed before checkout.
If you qualify, you can bring a claim through arbitration—a legal process similar to court but often faster and more streamlined. Our legal partners will handle the process on your behalf.
Correct. These are individual arbitration claims, not a class action or traditional lawsuit. It’s a common way to hold companies accountable when they’ve violated privacy or consumer protection laws.
There are no upfront costs to you. Legal fees are only collected if your case is won or settled. If there is no recovery, you will not be responsible for any fees or costs.
We work with a number of established and respected law firms across the United States, all of whom work to secure compensation for people like you who may have had their privacy rights violated. This campaign is sponsored by Bryson Harris Suciu & DeMay PLLC.
Legal Disclaimer:
This is a legal advertisement sponsored by Bryson Harris Suciu & DeMay PLLC ("Bryson"), a law firm. Scout Marketing is acting on behalf of Bryson, and any information you submit is collected for Bryson and will be shared with them to evaluate your claim. It will not be sold or shared with third parties for marketing purposes.
No Guarantee of Compensation:
Submitting your information does not guarantee compensation or representation. Any potential claim must be reviewed and accepted by Bryson Harris Suciu & DeMay, PLLC. Compensation, if any, is not guaranteed and is contingent upon the outcome of the matter.
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