PEP BOYS INVESTIGATION

Paid for a “Lifetime” Wheel Alignment at Pep Boys?

AT A GLANCE:

WHO?

Pep Boys customers who purchased a “Lifetime Wheel Alignment Service” package.

WHAT?

Pep Boys allegedly sold lifetime wheel alignment plans and later refused to honor them, denied service, or required customers to pay again.

WHY DOES IT MATTER?

When a company sells a service as “lifetime,” customers reasonably expect it to last. Refusing to provide that service may violate consumer protection laws.

What's Going On?

Pep Boys marketed and sold “Lifetime Wheel Alignment Service” packages that promised ongoing alignment services for as long as the customer owned their vehicle. Many customers now report being turned away when they attempt to use the service they already paid for. In some cases, Pep Boys allegedly claims the plan is no longer valid or requires additional payment for alignments that were supposed to be covered.

If you paid extra for a lifetime alignment service and were later denied that benefit, you may be eligible to take action.

THINK YOU QUALIFY? CHECK TODAY! →

FAQ'S

What can I do?

If you qualify, you can bring a claim through arbitration—a legal process similar to court but often faster and more streamlined. Our legal partners will handle the process on your behalf.

So, this isn’t a lawsuit?

Correct. These are individual arbitration claims, not a class action or traditional lawsuit. It’s a common way to hold companies accountable when they’ve violated privacy or consumer protection laws.

What does this cost?

There are no upfront costs to you. Legal fees are only collected if your case is won or settled.

Who am I signing up with?

We work with a number of established and respected law firms across the United States, all of whom work to secure compensation for people like you who may have had their privacy rights violated. This campaign is sponsored by Bryson Harris Suciu & DeMay PLLC.