AT A GLANCE:
Anyone in the United States who rented an RV through Outdoorsy after seeing a prominently advertised nightly rate and later paid additional mandatory charges during checkout.
Outdoorsy displays a single nightly rental rate during browsing but adds multiple required fees during checkout, increasing the final total beyond the advertised price.
Consumers have the right to clear, upfront pricing. Advertising one rate and charging significantly more through mandatory add-ons may violate consumer protection laws.
Outdoorsy promotes RV rentals with a clearly displayed nightly rate, giving renters the impression they understand the cost of their trip.
But during checkout, additional mandatory charges are added. These required fees are not clearly included in the initially advertised rate and can significantly increase the final total. added mandatory “delivery” or “service” fees at checkout — without making those costs clear upfront.
When companies advertise one price but require consumers to pay more through unavoidable fees later in the transaction, it may mislead consumers and interfere with fair price comparison.
If you rented an RV through Outdoorsy and your final price exceeded the nightly rate you expected, you may qualify for compensation.
If you qualify, you can bring a claim through arbitration—a legal process similar to court but often faster and more streamlined. Our legal partners will handle the process on your behalf.
Correct. These are individual arbitration claims, not a class action or traditional lawsuit. It’s a common way to hold companies accountable when they’ve violated privacy or consumer protection laws.
There are no upfront costs to you. Legal fees are only collected if your case is won or settled.
We work with a number of established and respected law firms across the United States, all of whom work to secure compensation for people like you who may have had their privacy rights violated. This campaign is sponsored by Bryson Harris Suciu & DeMay PLLC.
This is a legal advertisement sponsored by Bryson Harris Suciu & DeMay PLLC located at 900 West Morgan Street, Raleigh, NC 27603.
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