Smashburger Fee Investigation

Smashburger Customers: You May Be Entitled to Compensation for Hidden Fees

AT A GLANCE:

WHO?

Consumers nationwide who placed a delivery order through the Smashburger website or mobile app may qualify if mandatory fees were added during checkout.

WHAT?

Smashburger is under investigation for allegedly failing to clearly disclose mandatory delivery fees and other charges until the final stages of the online checkout process.

WHY DOES IT MATTER?

Consumers deserve to know the true cost of their purchase before deciding to buy. When mandatory fees are disclosed only after customers have committed to an order, they may end up paying more than expected. Eligible consumers may have legal rights and could be entitled to compensation.

What's Going On?

Smashburger allows customers to order burgers, fries, shakes, and other menu items online for delivery through its website and mobile app.

An investigation alleges that Smashburger advertised menu prices throughout the shopping experience while delaying disclosure of mandatory delivery fees and other charges until the final stages of checkout. As a result, customers may not have seen the true cost of their order until after selecting their items and entering personal information.

Consumers should be able to understand the full price of a purchase before completing a transaction. If mandatory fees were not clearly disclosed upfront, customers may have legal rights.

If you placed a delivery order through the Smashburger website or app, you may qualify to participate in this legal claim at no upfront cost.

THINK YOU QUALIFY? CHECK TODAY! →

FAQs

What can I do?

If you qualify, you can bring a claim through arbitration—a legal process similar to court but often faster and more streamlined. Our legal partners will handle the process on your behalf.

So, this isn’t a lawsuit?

Correct. These are individual arbitration claims, not a class action or traditional lawsuit. It’s a common way to hold companies accountable when they’ve violated privacy or consumer protection laws.

What does this cost?

There are no upfront costs to you. Legal fees are only collected if your case is won or settled. If there is no recovery, you will not be responsible for any fees or costs.

Who am I signing up with?

We work with a number of established and respected law firms across the United States, all of whom work to secure compensation for people like you who may have had their privacy rights violated. This campaign is sponsored by Bryson Harris Suciu & DeMay PLLC.

Take Action Before It's Too Late!

30 Seconds to Qualify

This is a legal advertisement sponsored by Bryson Harris Suciu & DeMay PLLC, with locations at 900 W. Morgan St. Raleigh, NC27603; 19800 MacArthur Boulevard, Ste 270, Irvine, CA 92612; and 201 Sevilla, 2nd Fl, Coral Gables, FL 33134.

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Legal Disclaimer:

This is a legal advertisement sponsored by Bryson Harris Suciu & DeMay PLLC ("Bryson"), a law firm. Scout Marketing is acting on behalf of Bryson, and any information you submit is collected for Bryson and will be shared with them to evaluate your claim. It will not be sold or shared with third parties for marketing purposes.

No Guarantee of Compensation:

Submitting your information does not guarantee compensation or representation. Any potential claim must be reviewed and accepted by Bryson Harris Suciu & DeMay, PLLC. Compensation, if any, is not guaranteed and is contingent upon the outcome of the matter.